Welcome. How can we help you?

Frequently Asked Questions

Account Information

Yes, Mindtrex Academy application provides data analytic for each user, more than one user using one account will result in incorrect analysis due to various data resources. As well as the Leaderboard, where there is only one user can compete online.

Go to your icon on the top right corner of the main page and click your profile to edit.

You may retrieve your account and password by submitting a request through our login page. Account information will be sent to the email address that you have registered with us.

You need to verify your email account (please also check in your junk inbox) and make sure your username and password are correctly filled in with accurate capitalization.

Yes, it is possible to log in to the account on multiple devices at one time.

Content and Subjects

Mindtrex Academy only offers 3 subjects for Mathematics, English and Science and 5 subjects for Mathematics, English, Science, Bahasa Melayu and Melayu Islam Beraja in packages for year 4, 5 and 6.

All contents are updated from time to time and we will keep on adding up the topics according to the syllabus.

The subjects and contents are made by school experts and teachers and are according to the national syllabus schools in Brunei.

Soon, there will be samples and guidelines on how to write composition and Karangan which will help the students to structure a composition and also Karangan.

Package Subscription

You either can subscribe through this website https://mindtrexacademy.com/ or subscribe with iTunes for Apple or online bank in for Android.

Once you paid for the package, you will be automatically subscribed to the selected package. Please wait for the package to expire before you upgrade.

We accept BIBD online bank transfer and MyBillPayment. Please be reminded to upload payment receipt or screenshot on the payment page before logging off.

All payments are final and are non-refundable.

The application is free to download and the students can practice on limited chapters. Subscribe as low as $48 per month, the student will acquire Data Analytic, access to PSR Exam question set in Exam Mode, unlimited contents and question sets.

Mindtrex Academy is an affordable and easy solution for parents and an engaging learning solution through gamification for students, suitable for students who want to learn at their own pace while gaining rewards along their learning journey.

Product Information

Lessons

Access to all contents and lessons are available from the day of activation until a period of a month, 6 or 12 months depending on packages that you have selected.

There are explanations and solutions for each question in the ‘Learn’ feature. Furthermore, we provide the relevant theory for your child to read and understand the concepts.

Yes, you can. The study tracker will store the details and results of your exam and activity.

Achievement

Mindtrex Academy provides Data Analytic with artificial intelligence for you to track your child’s performance and activity. The Data Analytic will show your child’s progression and area your child needs to improve.

You can view your child’s achievement and activity by tapping on your icon at the top right corner of the main page.

The application was developed to accommodate the concept of ‘on-the-go’ so the application is only available for Mobile and Tablets.

My Rewards

Rewards are only activated once you get an A in Exam Mode. After the rewards are activated, you may proceed to My Rewards page to view your collected vouchers.

Yes, the rewards will expire within one week. Therefore, the rewards have to be redeemed before it expires.

Rewards are activated randomly and you can collect all vouchers by keeping practicing.

Leaderboard

Collect more points by completing practice sets in ‘Learn’. Climb up the rank while learning and be our Top Student!